How do I make contact with the Academy?
There may be times when you need to contact the Academy.
The Student Services Administrators can be contacted on 0121 705 5100 between 8.00 am and 4.30 pm (4.00 pm on Fridays).
If you wish to speak to your child’s tutor or a specific member of staff please send in a letter outlining your concerns addressed to the member of staff in question or to your child’s College Leader. Alternatively, you can make a note in your child’s planner for him/her to show the member of staff or you can email the Academy and the Receptionist will forward on the message (email: firstname.lastname@example.org ).
I need to confirm a date
Contact the Academy Reception on 0121 705 5100.
What if my child is sick?
Please use the link on the front rolling pages of the website to report a child’s absence
I need to pass on an urgent message to my child
Contact the Student Support Office on 0121 705 5100 and select Option 1.
What if my child is late?
Please write a brief note of explanation. On arrival your child will need to sign in at Student Services.
I need to speak to my child’s tutor over a minor matter
Contact the Student Support Office on 0121 705 5100 Option 1.
I need to discuss a matter in detail with my child’s tutor
Send in a letter outlining your concerns addressed to the appropriate member of staff.
I need to speak to one of my child’s subject teachers
Send in a letter outlining the details addressed to the appropriate member of staff.
I am concerned about an incident in a lesson
Send in a letter outlining the details addressed to the Curriculum Leader or Lead Teacher for that subject.
I am concerned about an incident outside of a lesson
Send in a letter outlining the details addressed to your child’s tutor.